Privacy policy
Privacy Policy
Last updated: January 22, 2026
Andrea Nicole Art operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a thoughtful and curated shopping experience. Our store is powered by Shopify, which enables us to offer these Services to you.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, interact with our Services, or communicate with us. Where there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply in relation to your personal information.
By using our Services, you acknowledge that you have read and understood how your information is collected, used, and shared as described below.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies you, relates to you, or can reasonably be linked to you. This does not include information that has been anonymised or de-identified.
Depending on how you interact with our Services and where you live, we may collect or process the following types of personal information:
Contact details, such as your name, billing address, shipping address, phone number, and email address.
Payment and transaction information, including payment method details, transaction history, and order confirmations.
Account information, such as login credentials, preferences, and settings.
Purchase activity, including items viewed, added to your cart or wishlist, purchased, returned, or exchanged.
Communications you send to us, for example when contacting customer support.
Device and technical information, such as IP address, browser type, and device identifiers.
Usage information relating to how you browse and interact with our website.
Where We Get Your Information From
We may collect personal information from the following sources:
Directly from you, when you make a purchase, create an account, contact us, or otherwise interact with our Services.
Automatically, through cookies and similar technologies when you browse our website.
From service providers who support our business operations.
From trusted partners or third parties where permitted by law.
How We Use Your Personal Information
We use your personal information to support our business and provide you with the best possible experience, including to:
Provide and improve our Services, such as processing orders, taking payments, arranging delivery, managing accounts, and handling returns or exchanges.
Personalise your experience by remembering preferences, recommending products, and improving how our website functions.
Send marketing communications where permitted, which you can opt out of at any time using the unsubscribe link.
Protect our Services through security and fraud prevention measures.
Respond to enquiries and provide customer support.
Comply with legal obligations and protect our rights and the rights of others.
How We Share Personal Information
We may share personal information only when necessary and for legitimate purposes, including:
With Shopify and trusted service providers who help us operate our website, process payments, fulfil orders, provide analytics, and deliver customer support.
With marketing partners where relevant, in accordance with their own privacy policies.
When you request or consent to information being shared, such as for delivery or through social media integrations.
With affiliates or within our business group, where applicable.
To comply with legal obligations or protect our legal rights.
Our Relationship with Shopify
Our website is hosted by Shopify, which processes personal information to support and improve the Services. Information submitted through our store may be processed by Shopify and its partners, including in countries outside your own.
Shopify may use your data to support features such as fraud prevention, analytics, and personalised experiences across different Shopify-powered stores. In these cases, Shopify acts as the data controller for that processing.
You can learn more about Shopify’s privacy practices and your rights by visiting:
https://privacy.shopify.com/en
Third-Party Websites
Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any personal information.
Information shared publicly or on third-party platforms may be visible to others and is outside our control.
Children’s Privacy
Our Services are not intended for use by children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
Data Security and Retention
We take reasonable steps to protect your personal information, but no method of transmission or storage is completely secure. We recommend avoiding sending sensitive information via unsecured channels.
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including meeting legal, accounting, or contractual obligations.
Your Rights and Choices
Depending on where you live, you may have rights relating to your personal information, including the right to:
Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information.
Receive a copy of your information or request data portability.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
If you are located in the UK or European Economic Area, you have additional rights under data protection law, including the right to object to certain processing and to lodge a complaint with your local data protection authority.
To exercise your rights, please contact us using the details below. We may need to verify your identity before responding.
International Data Transfers
Your personal information may be transferred to and processed in countries outside your own. Where data is transferred outside the UK or EEA, we rely on recognised legal safeguards such as Standard Contractual Clauses or equivalent protections.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date and post the revised policy on our website.
Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise your rights, please contact us at:
andrea@andreanicole.art
For the purposes of applicable data protection laws, Andrea Nicole Art is the data controller of your personal information.